A forum entry
I'm in a horrifying mood today. Don't ask me too many questions or i'll burn your f***ing house.
1st August
ST Forum: 6319-8289 (Fax)
Singaporean customers are getting bolder and bolder these days, some even to the point where they have no shame. Apparently our society has been moving so fast that even aunties and uncles no longer have the patience to wait or even queue up, expecting to be served or serviced immediately, as though they are God or some divine being that is dying to be worshipped.
I’ve seen disgusting Singaporeans who jumped the queue, and yet behaving as though they have every right to do so. Queues by definition refers to a lot of things – registering for primary one, buying toto, taking taxi, boarding the MRT and buses, the fat auntie swaggering away in the wet market.
There are also those particularly notorious ones who were born evil and perpetually get up everyday on the wrong side of the bed. The obnoxious tai tai who dresses rich but is broke who wants to withdraw $500 from the bank, the young punk who thought that he’s a notch above all else because he scored a few distinctions in the O’s A levels. The weirdo whose head is always stuck in the clouds, whose head is held so high that he will snap his head if he tilts it any higher.
Its not an easy crowd to please – how to practise GATS when the customer who sits in front of you behaves like Queen Elizabeth the 100th? Or when he punctuates every sentence with vulgarities? To quote a friend, “we’re ladies and gentlemen serving ladies and gentlemen.” Unfortunately the lady or gentleman appears once in a lifetime, honest. When was the last time that punk said thank you to you? I dare say ‘Never”.
I praise the service standards of some of the outlets in Singapore – truly amazing considering the amount of cavemen they serve per day. Fish and Co, Giordano, SIA are some of the places that has never let me down.
So as the cavemen and barbarians enter a faster moving 21st century, pulling jackpots levers and their heads floating amidst the clouds, I really wish that those of us reading this can take a bit of time and domesticate the urban barbaric in-laws, crazy little rascals and senile loud speaking uncles before we all grow up from Bart Simpson to Homer, from Singapore to Springfield.
Timothy Thiam
1st August
ST Forum: 6319-8289 (Fax)
Singaporean customers are getting bolder and bolder these days, some even to the point where they have no shame. Apparently our society has been moving so fast that even aunties and uncles no longer have the patience to wait or even queue up, expecting to be served or serviced immediately, as though they are God or some divine being that is dying to be worshipped.
I’ve seen disgusting Singaporeans who jumped the queue, and yet behaving as though they have every right to do so. Queues by definition refers to a lot of things – registering for primary one, buying toto, taking taxi, boarding the MRT and buses, the fat auntie swaggering away in the wet market.
There are also those particularly notorious ones who were born evil and perpetually get up everyday on the wrong side of the bed. The obnoxious tai tai who dresses rich but is broke who wants to withdraw $500 from the bank, the young punk who thought that he’s a notch above all else because he scored a few distinctions in the O’s A levels. The weirdo whose head is always stuck in the clouds, whose head is held so high that he will snap his head if he tilts it any higher.
Its not an easy crowd to please – how to practise GATS when the customer who sits in front of you behaves like Queen Elizabeth the 100th? Or when he punctuates every sentence with vulgarities? To quote a friend, “we’re ladies and gentlemen serving ladies and gentlemen.” Unfortunately the lady or gentleman appears once in a lifetime, honest. When was the last time that punk said thank you to you? I dare say ‘Never”.
I praise the service standards of some of the outlets in Singapore – truly amazing considering the amount of cavemen they serve per day. Fish and Co, Giordano, SIA are some of the places that has never let me down.
So as the cavemen and barbarians enter a faster moving 21st century, pulling jackpots levers and their heads floating amidst the clouds, I really wish that those of us reading this can take a bit of time and domesticate the urban barbaric in-laws, crazy little rascals and senile loud speaking uncles before we all grow up from Bart Simpson to Homer, from Singapore to Springfield.
Timothy Thiam
posted by timothythiam at
12:45 AM
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